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F.A.Q.


Frequently Asked Questions

10 frequently asked questions

  • 1 - It is necessary to install software on a computer or somewhere?
    NO, all software runs on the online platform, only need to be configured.
  • 2 - The software can be used on any computer, Ipad, Tablet, iPhone, Android, etc?
    YES, simply having internet connection to be able to work anywhere and from any device.
  • 3 - Can I save and print all the work done?
    YES, everything you do can save in PDF and/or print on any printer.
  • 4 - It is possible to lose my data, my work and information on the site?
    NO, we make backups Bi-daily the whole platform, being kept in a secure place.
  • 5 - Can I manage and control more than one team simultaneously (eg, seniors, juniors, schools)?
    YES, provided your plan permits, can work with multiple teams at the same time.
  • 6 - All the people can access my software and my database?
    NO, the access is personal and non-transferable. Can only be accessed with a own LOGIN.
  • 7 - Every year I have to renew my account?
    YES, after 365 days the account expires in if you want to continue to work with the software, your account needs to be renewed.
  • 8 - The renovation before the allotted time, accumulate the remaining days with the new annuity?
    YES, when making the renewal before the end of the previous subscription, accumulated 365 days to the remaining days of use.
  • 9 - If not renew your account on the scheduled date, I lose data or am I penalized in any way?
    NO, the renewal can be made at any time without any data loss or penalty.
  • 10 - Can i change the Package and/or Plan without loss my work or information?
    YES, at anytime you can change any plan without loss of work and/or information.

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Contact

  • Coach-Helper.Com
    Estrada Regional 237, 106B
    Bemposta, Água de Pena
    9200-224 Machico, Madeira - Portugal
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  • (+351) 913 742 349

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